- Knowledge Base Writing
Provide Value to Your End Users
Providing clear and easy to read product guides/feature release across the entire software development Lifecycle (SLDC)
- Tailored Product Guides
- Snapshots
- Step by Step Process
- Expert Support
Why Us?
Writing That Educate Your Users
We write complex features of your website, software or application in a simple manner so that users can understand and perform actions. See what sets us apart from others.
Attention To Detail
You can only write effective knowledge base when you have the maximum understanding about the app or service. At Prospered.Digital, we give attention to detail and hear you to get completely familiar with your product.
Direct and Clear
Our Product copy will be clear, descriptive, and direct. Providing users an authentic way to use your product rather than getting no user experience. What if? Your product design is awesome but lacks basic understanding. It means, you have something unaccomplished.
Cohesive Brand Voice
Your Knowledge Base is your brand voice when it comes to directing end users to take the right action. Our Team of technical writers provide clear and concise KB guide that will boost user engagement and provide them the right value with your product.
Promising Quality
Our Process of Curating Content
We use the following process to provide stimulus for higher engagements and leads.
Product Understanding
First of all, our project manager thoroughly analyze your product/service and prepare the notes. If there is some questions, we get back to you to understand your product even better.
Content Planning
In the next step, we do comprehensive competitors analysis and find out what terminologies they used for their target users/audience.
Identifying the guide steps
After that, our technical SEO Copywriter comprehend your product/services and start writing user oriented and contextual words as per your app//software features.
Reviewing content
Once the first draft is ready, our project manager review it and if any amendments require, then our knowledge base writers again come into action.
Delivering
Finally the project will be handed over to the client, if it needs any changes, we are more than happy to revise the content.
Send Query
Let’s us Write Your SDLC
If you want to discuss your project, send us a quote. Our dedicated team is more than happy to respond to your queries and come up with the solution that suits best your business needs.